Constituent Relationship Coordinator (Entry Level)
Multisports
West Region
Sports Services
Posted/Updated: 08/11/21
West Region
Sports Services
Posted/Updated: 08/11/21
Job Summary
Position Summary
The Constituent Relationship Coordinator is responsible for providing a high-level of service to all key constituents at including Members, Race Directors, Coaches, Officials and Clubs. This role will support the Constituent Engagement Team in all aspects of service including responding to emails, answering phone calls, processing memberships, and providing best in class support to our members.
Core Responsibilities
- Provide service to key constituents of the organization in a timely and efficient manner working directly with race directors, coaches, clubs, officials and members by phone and email to resolve their inquiries
- Respond to all constituent inquiries in a prompt, courteous, and professional manner
- Work cross functionally within the Constituent Engagement team and across the organization to find solutions to customer questions and concerns
- Support the Constituent Engagement team with service and engagement projects and tasks
- Other duties as assigned
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