Box Office Attendant

  Pro Soccer Team
  West Region
  Sports Services
  Posted/Updated: 08/18/21

Job Summary

We are looking for outgoing, professional, and reliable individuals to round out our part-time Box Office staff. 
 Other responsibilities and requirements include but are not limited to:


  • Process single game ticket sales at Box Office on day of game

  • Provide information and assistance regarding present and future games/events.

  • Understand and demonstrate an understanding of stadium policies, procedures, events.

  • Handle general customer service inquiries. 

  • Remain highly engaged and deliver exceptional customer service in resolving customer requests or complaints.
  • Assist in daily Box Office upkeep 

  • Able to listen and follow directions within a fast-paced team setting. 

  • Ability to work well under high pressure situations.

  • Handle cash and credit payments through TM Archtics 

  • Reconcile all gameday sales without any overage/shortage occurring.

  • Excellent written and oral communications skills 
  • Accuracy in handling and processing financial transactions.

  • Possess a high level of honesty and integrity.

  • Exceptional organizational skills 

  • Other duties as assigned.


  • Must be at least 18 years of age.

  • Previous experience working in a public event venue or in a customer service role preferred.

  • Experience with ticketing software preferred.

  • Communicate clearly and concisely both verbally and in writing.

  • Perform basic arithmetic calculations (addition, subtraction, multiplication, and division) manually or through the use of a calculator.

  • Previous Box Office/Sales experience preferred. 

  • Retail/Money Handling experience preferred.

  • Exceptional Customer Service Skills.
  • Spanish speakers preferred.


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