(Part time) Box Office Attendant

  Sports Facility (PA)
  Northeast Region
  Sports Services
  Posted/Updated: 09/16/21

Job Summary



Overview:
 
Under supervision of Manager of Ticket Operations and Box Office Supervisor, responsible for ticket sales and customer service for all ticketed events at the Center.
 
 
Duties & Responsibilities:

  • Handle all aspects of taking and processing incoming ticket sales orders from customers at the window and phone sales.

  • Answer the Box Office phone line to help customers with questions and ticket purchases.

  • Check Box Office voicemail messages.

  • Help maintain ticketing database in an accurate and reliable manner.
  • Assist managers in requested tasks including but not limited to light filing, cleaning, and organizing

 
Skills & Qualifications:

  • Have excellent customer service skills with a willing and pleasant attitude.

  • Strong communication skills with particular attention to detail is a must.

  • Must be able to work a flexible schedule, including evenings and weekends.

  • Experience with handling cash, debit and credit cards.

  • Proficient computer skills including working on windows based computers and the internet.

  • Ability to work independently when needed, but still be a part of the overall team atmosphere helping co-workers and managers as required.

  • Ability to handle customer concerns/questions/comments in a timely and positive manner.

  • Ability to work under pressure.

  • Box Office experience not necessary, but a plus.



 


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