Suite Concierge
Sports Facility
Central Region
Sports Services
Posted/Updated: 10/28/21
Central Region
Sports Services
Posted/Updated: 10/28/21
Job Summary
The primary responsibility of this position is to welcome guests to the suite level and provide them with a great experience while at the facility.
Duties and Responsibilities
- Welcome guests and support a stress-free experience.
- Demonstrate outstanding customer service to all guests.
- Maintain professional attitude and appearance always.
- Practice teamwork and positive communication with all building staff.
- Enforce building and suite level rules.
- Respond to and assist with emergencies.
- Deal with guest problems and complaints up to the level where intervention by a full-time staff member is required.
- Perform other duties as assigned by management.
Required Qualifications
- High school diploma or equivalent.
- Previous customer service experience
- Pleasant, positive, and flexible personality
- Must be able to communicate clearly, have a friendly disposition, and smile.
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