Tour Coordinator

  MLB Franchise
  Central Region
  Sports Services
  Posted/Updated: 11/24/21

Job Summary

This position will be responsible for assisting in the management of all activities within the Tour Department (i.e.  tours, education initiatives, birthday parties, and specialty events). 

 
Essential Duties & Responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Complete all aspects of event coordination for tour related activities

  • Provide superior customer service to clients and prospects

  • Oversee part-time Tour Guide Staff; including scheduling and payroll needs

  • Investigate proven methods and practices for enhanced integration of classroom curricula within the educational tours program and develop baseball related materials for educators to use in connection with state testing requirements

  • Develop and maintain strong working relationships within the office

  • Give tours when needed

  • Provide support to the Guest Services Department in the performance of administrative and game day duties

  • Other duties as assigned

 
Education and/or Experience:

  • B.A. in Business, Sport Management, Marketing, and/or relevant work experience

  • 4+ years of experience in business, marketing, sports administration/management, hospitality, or event planning for major sporting events

  • Must be able to demonstrate (by way of examples and/or experience) a high level of organization and special event management and resourcefulness.

  • Demonstrated quick learner with ability to handle multiple projects and meet deadlines.

 


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