Box Office Representative
Soccer Club
Southeast Region
Sports Services
Posted/Updated: 12/07/21
Southeast Region
Sports Services
Posted/Updated: 12/07/21
Job Summary
The Ticket Office Representative is a part-time/game day position and is responsible for selling tickets and providing exceptional customer service to the public at the stadium on event/game days.
Essential Duties & Responsibilities:
- Provide exceptional customer service while processing ticket orders and/or solving ticket related issues.
- Be prepared to answer general questions regarding seating, pricing, stadium policies, and event details.
- Accurately process customer ticket orders.
- Accurately balance cash drawer at the end of each shift.
- Other duties as assigned.
Qualifications:
- Previous customer service and cash handling experience.
- Computerized ticketing experience preferred.
- Excellent customer service skills and ability to listen and communicate effectively.
- Exceptional communications skills written and verbal.
- Possess strong computer skills and be able to comprehend basic mathematics.
- Available to work 15 events at the Exploria Stadium (roughly 1/3 of all stadium events - evenings, weekends, and holidays may apply).
How to Apply for Position:
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