Box Office Representative

  Soccer Club
  Southeast Region
  Sports Services
  Posted/Updated: 12/07/21

Job Summary

The Ticket Office Representative is a part-time/game day position and is responsible for selling tickets and providing exceptional customer service to the public at the stadium on event/game days. 

 
Essential Duties & Responsibilities:
  • Provide exceptional customer service while processing ticket orders and/or solving ticket related issues.

  • Be prepared to answer general questions regarding seating, pricing, stadium policies, and event details.

  • Accurately process customer ticket orders.

  • Accurately balance cash drawer at the end of each shift.

  • Other duties as assigned.

 
Qualifications:

  • Previous customer service and cash handling experience.

  • Computerized ticketing experience preferred.

  • Excellent customer service skills and ability to listen and communicate effectively.
  • Exceptional communications skills written and verbal.

  • Possess strong computer skills and be able to comprehend basic mathematics.

  • Available to work 15 events at the Exploria Stadium (roughly 1/3 of all stadium events - evenings, weekends, and holidays may apply).

 
 


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