Programs Associate

  Tennis
  Northeast Region
  Sports Services
  Posted/Updated: 12/08/21

Job Summary

 
Collaborate with Programs Office Staff to assist in the creation of tennis programs/classes on the website, proper student placement, and customer communications regarding programs and services while monitoring class capacities/waitlists.
 
 
Responsibilities:

  • Assist in the development of the yearly program calendar to ensure programs are posted and ready for sale on the website by agreed deadlines.

  • Implement promotion strategies including but limited to creation of flyers, website/social media posts and email communications.

  • Work with the Program Supervisor to ensure that all inquiries such as ITC programs, student class assignments, school/customer bookings, events, or tournaments, are promptly addressed.

  • Responsible for becoming a subject matter expert of the software system including the scheduling of FT and PT Pro staff.

  • Collaborate with Sr. Business Manager and Program Supervisor in the organization andsales of tennis program registrations, court times and events to provide outstanding service to tennis playing community.

  • Generate reports related to programs and participation as needed

  • Be familiar with all playing level qualifications, registration dates and deadlines
  • US Open duties as assigned; Other duties as assigned

 

 


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