Ticket Operations and CRM Coordinator

  Women's Soccer
  Central Region
  Sports Services
  Posted/Updated: 12/15/21

Job Summary

This position will be responsible for assisting the VP of Ticket Sales & Service with all aspects of ticket operations, game day box office management and ticket sales CRM management.

 
Primary Duties and Responsibilities:  
  • Be the key stakeholder in learning Salesforce reporting and processes

  • Provide daily, weekly and match day reports to VP of Ticket Sales through SeatGeek and Salesforce
  • Proactively look for opportunities to improve ticket operations and implement industry best practices

  • Provide training materials for Salesforce and SeatGeek and lead training for all new team members

  • Oversee all automatic payment plans and ensure accounts remain compliant

  • Investigate any account issues and work with respective Account Executive to resolve in a timely manner

 


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