Ticketing Opportunities: Service & Operations

Job Summary

• Assist in the processing and distribution of season, group and individual game tickets


• Provide customer service support for ticketed events at Wrigley Field


• Provide direct support to ticket operations staff by coordinating order processing and system input


• Reconcile daily check and wire ticket payments


• Update customer accounts in ticketing system & CRM as required


• Standard office procedures including filing, mailing and data entry


• Other related duties as assigned

• Strong oral and written communication skills


• Demonstrated attention to detail and organization


• Proficiency with MS Office and demonstrated ability to learn and master new technology as needed


• Demonstrated ability to multi-task, think creatively, and problem solve


• Minimum of 1 year of customer service experience


• Must be available to work from March-October


• Ability to work non-traditional hours, including nights, weekends, and holidays