Membership Experience Specialist

  Baseball Club
  West Region
  Sports Services
  Posted/Updated: 01/10/22

Job Summary

The position is meant to improve overall service we can provide to our Season Ticket Members, and solidify the culture of sales focused service with a new portion of our sales team.



  • Achieving personal touch point goals with accounts.
  • Achieve a personal sales goal through relationship building, upselling, cross selling, & referrals.
  • Achieve a personal Renewal Goal.
  • Attend all membership events as part of the touch point plan.
  • Interacts with customers via telephone, email, or in person to provide support and information on an assigned product or service.
  • Ensures that appropriate actions are taken to resolve customers’ problems and concerns.
  • Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff.
  • Performs other related duties as assigned.

Education and Experience:
  • Bachelor’s degree preferred.
  • Customer service experience required.
  • Sales experience preferred.
  • Knowledge of Ticketmaster preferred.

How to Apply for Position:

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Payment Details

*By joining, you agree to the Terms of Agreement and to receive important email communications. To ensure uninterrupted service, your membership will be autorenewed at the regular price at the time you joined. You may cancel at any time. Simply refer to our Cancellation Policy.

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