Front Desk Associate - PT

Professional Soccer Franchise
Central Region
Sports Services
Posted/Updated: 06/08/22

Job Summary

We are seeking a dedicated Front Desk Associate to join our team! This position will be reported to company fire pitch, the club’s community football facility. On an annual basis, company fire pitch welcomes 300,000+ visitors, and our team of Front Desk Associates work to ensure each and every guest has the best possible experience.

Responsibilities:

Welcome our guests with a friendly smile, and proactively help with any inquiries
Assist with inventory and restocking of merchandise and food items sold at the facility
Proactively troubleshoot any issues and help to solve them going forward
Take incoming calls or deliveries with a professional attitude and direct their needs to the proper person on staff
Handle complaints with professionalism, and aim to turn any negative interaction into a positive one

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