John Hopple

Strategically restructured org chart, operations, and brands to maximize efficiency, increase OCF, & improve gameday experience. Financial & budget resource for all accounts. Prepare/analyze weekly, monthly, quarterly, and annual financial reports for district. Foster client relationships that led to client retention and portfolio references

Managed budget implementations, employee evaluations, and contract details. Drove year-over-year business growth while leading operations, strategic vision, and long-range planning. Improved operational efficiency through company SOP’s, systems, & processes. Increased YoY sales by 8%+ and YoY OCF by 4%+. Sustained a 4-6% YoY per cap increase.

Manage retail operations for five healthcare accounts located in/around Baltimore, Randallstown, and Pikesville, Maryland. Increase retail sales through check averages. Increase operation efficiency through operating standards accountability Develop & implemented “brand consistency” across all five accounts

Cultivated effective client and customer rapport for mutually beneficial business relationships. Create and analyze inventory order guides, par sheets, spoilage reports, and gratis reports for all locations to achieve budget goals. Drive the development and training initiative in conjunction with Human Resources. Develop/retain key personnel

Drafted beverage purchasing plan, aligning inventory needs with budgetary constraints by applying historical data. Promoted multiple times, giving me the opportunity to gain management level experience in every department within the Sports & Entertainment atmosphere, including retail, concessions, premium, & beverage.