Membership Manager

Job Summary

• Hire, train, and supervise membership staff.  Manage the day-to-day activities of the membership team at the corporate office and the Membership Hospitality Center at the National Events


• Develop a strategy to reach new membership goals; including value added membership benefits


• Supervise the successful planning and implementation of membership renewal campaigns


• Manage member database and renewal mailings within the iMIS system and outside vendors


• Provide support for membership activities, such as recruitment campaigns, prospect management and event displays


• Maintain project plans, mailings, database management, and invoice processing


• Coordinate membership advertising and promotions in National Dragster


• Provide membership support and outreach via telephone, email and website  


• Collaborate with the Marketing team to coordinate development strategies 


• Other duties as assigned

• Bachelor’s degree


• 5+ years of developing and managing membership based programs


• Must be able to travel nationwide to 7 – 10 national events per year


• Solid proficiency in Microsoft Office applications: Word, Excel, PowerPoint and Outlook


• Knowledge of management software iMIS preferred

• Strong creative writing skills and experience writing blog posts/articles a plus


• Ability to problem solve and resolve challenges 


• Ability to communicate both written and verbally in a professional manner


• Positive, “can-do” attitude, flexible, team-oriented, attention to detail and shows initiative