Game Day Event Staff-Guest Experience Booth Staff

  NFL Franchise
  Northeast Region
  Marketing/Events/Promotions
  Posted/Updated: 07/22/20

Job Summary

The NFL Team are seeking responsible individuals to join our Game Day Event Staff on a Part Time basis. The right fit individuals will provide excellent customer service (ticket takers, ushers, escalator/ elevator operators) and security throughout FedExField Stadium during Game Day and Special Events.


 
Essential Duties and Responsibilities: 

  • Work ALL 2020 Home Games and Major Events

  • Provide guests with excellent customer service to enhance their game day fan experience
  • Identify problems when/before they occur and quickly contact the best representative to rectify the situation (Cleaning, Security, Managers Etc…)

  • Receive and quickly act upon requests or complaints from guests.  In the event of a serious problem, rapidly defer to upper management

  • Provide immediate assistance to and emergency notification of guests in the event of an accident or injury

  • In the event of an emergency, assist in evacuating FedExField, while maintaining a calm, professional manner

     

Requirements: 

  • Must commit to work all Home Games, Concerts, Soccer and potential playoff games

  • Must be 18 and over with HS Diploma or GED

  • Maintain a professional appearance

  • Ability to be friendly and courteous, regardless of the situation

  • Effective verbal communication skills

  • Excellent writing skills

  • Strong interpersonal skills

  • Able to stand for long periods of time, walk long distances, and climb stairs

  • Be a team player who is able to work well in a fast paced environment
 


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