Operations Manager

  Sports Facility
  Southeast Region
  Posted/Updated: 09/08/21

Job Summary

This Operations Manager reports to the Assistant General Manager and is responsible for assisting in the administration, planning, budgeting and direction for the operations of the Center including front and back of house services, technical services, information technology, conversion, custodial services, and equipment inventory control. Insures an effective and cost efficient program by controlling the Operations budget, and performs related day to day responsibilities as required. 


  • Oversee hiring, training, scheduling and managing of changeover/housekeeping staff

  • Manage event support staff (stand-by, fire panel, housekeeping) during events

  • Prepare event-staffing sheets (postings, staff info sheets, etc.)

  • Oversee the daily maintenance operations of each facility

  • Organize all storage rooms to be in neat and working order

  • Oversee the cleaning of each facility and maintain a high quality of cleanliness year round
  • Operate heavy equipment, including buffer, rider sweepers/scrubbers, walk behind scrubbers, blowers, vacuums, tractors, forklifts, Zamboni and other equipment.

  • Routine repairs (paint, drywall, ceiling titles, changing lights, etc.)

  • Establish and maintain cooperative-working relationships with those contacted in the course of work.

  • Comply with all federal, state, and local regulations.
  • Practice a high level of customer service.

  • Oversee opening or closing of facility for a move-in or move-out

  • Build and Maintain Tenant and Service Vendor relations

  • Assist in the purchasing of event equipment by obtaining appropriate vendor quotes



  • Bachelor’s degree in business, facility management, or other related field

  • Two (2) years of increasingly responsible management experience in Stadium,  Arena, Convention Center, Hotel, Theater or other similar public assembly facility 
  • Strong leadership and organizational skills with ability to function in a multi-task environment

  • Strong written and oral communication skills are vital
  • Forklift and aerial lift certifications are necessary



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