Account Manager, Member Services
Hockey Club
Northeast Region
Sales
Posted/Updated: 05/28/20
Northeast Region
Sales
Posted/Updated: 05/28/20
Job Summary
The position will be in charge of leading all the facets of client retention, up-selling, cross selling and customer service.
Duties:
- Developing, maintaining, enhancing of relations with Season Ticket Members
- Renewing, upselling, cross selling of membership base accounts
- Acquisition of qualified referrals
- Proactive communication with the needs of the clients
- Proposing of creative ideas to the team
- Entering of all touch points and client profile information
- Other related tasks
Qualifications:
- Bachelor's degree
- 2 years of successful sales experience
- Strong skills customer service/communication/organization
- Leadership traits
- Ticketmaster Archtics and CRM experience
- Flexible and motivated
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