Justin Camara
Experience
Arena Guest Services Supervisor
Jan 2018 - Aug 2020
● Ensure a high-quality guest experience for all guests at all types of events
● Lead and manage Guest Experience Representatives on every event day
● Assign staff to respective positions to best serve all guests
● Spearhead guest service initiatives for Knicks, Rangers, concerts and sports events
● Manage floor levels with guest service staff and
Guest Relations Ambassador
Mar 2015 - Sep 2015
Ensure a high quality “Yankee” experience for all visitors
● Carry out various tasks during game day
● Managed the scoreboard during games
● Ensure the safety of all visitors
People Department Manager
Aug 2013 - Jan 2018
Oversee the day to day store operations of the world’s #1 fast-food company
● Work as a member of the leadership team to run a successful franchise
● Align crew schedules with volume projections to ensure service levels
● Organize staff for maximum shift performance
● Conduct interviews for new hires and coordinate training
● Acknowledged and rewar