Gabriel Lovelace
Missouri Valley College // Basketball + Track & Field // Dun & Bradstreet, PGA Tour // Technical Analyst, Helpdesk, Marketing & Comm.
Jacksonville, Florida USAAbout
As a dual collegiate athlete in basketball and track & field, I developed strong discipline, teamwork, and performance under pressure. Professionally, I have experience in customer engagement, project management, and event fundraising, where I’ve honed my ability to drive results and build meaningful relationships.
Experience
AEM Technical Analyst
Dec 2022 - Sep 2024
Collaborated with cross-functional teams (UX, developers, content) to define and deliver impactful features for clients, ensuring customer-focused solutions aligned with business goals.
Led the optimization of content management workflows, improving content delivery.
Focused on streamlining processes and improving user experience.
Worked closely wi
Operations Support Analyst - Digital Operations
Dec 2021 - Dec 2022
Led cross-functional teams to define and manage product features for mobile and digital platforms, driving the successful execution of features in a high-traffic environment.
Applied Lean Product Management principles to deliver rapid iterations, managing the product backlog and setting clear priorities based on customer needs and business outcomes
Digital Communications Coordinator
May 2019 - Jun 2021
Led cross-functional teams to deliver high-impact digital products and mobile features, ensuring alignment with user experience goals.
Managed product backlog and prioritized digital features, optimizing for SEO and user engagement.
Used data insights to inform decisions that improved web traffic and mobile app performance.
Collaborated with market
Job Planner & Prepress Production
Sep 2016 - Sep 2019
Managed content for digital platforms, ensuring compliance with SEO best practices and alignment with marketing goals.
Collaborated with internal teams to optimize user experience on digital platforms and implemented design/UX improvements.
Conducted user testing and implemented improvements based on data analysis, increasing user engagement by 30%
Premedia Specialist II
Jun 2014 - Feb 2016
Enhanced order processing systems, driving operational improvements and client satisfaction—skills useful in streamlining ticketing systems, merchandise, and fan experience logistics.