Andrew Thompson
Experience
Parks Specialist
Aug 2021 - Present
Meticulously following opening/closing procedures for multiple areas, recording traffic count, securing museum and ensuring exhibits are working properly and noting needed repairs/maintenance
• Assess and replace Boardwalk walkways as needed to keep a secure area for all guests
• Answering questions on operations, accessible areas and nature advice
Cashier/Front-of-House Server
Jan 2021 - Aug 2021
Handled phone orders and translated them to the register before finalizing the meal tickets to the kitchen
• Responsively used customer service to serve guests orders and assist customers with to go orders
• Efficiently completed orders and payment transactions and ensured finalizations on timely basis
Sales Associate Intern
Feb 2020 - Mar 2020
Operationally prepared Regency Furniture Stadium for 2020 season via hands on renovations and construction of new areas to ensure the overall enjoyment of guests during scheduled games
Exceeded expected sales calls and ticket sales via
strategic sales pitches and the Glitner ticket system
•Data Mined for potential business/marketing partners
Gate Admissions
Jan 2020 - Feb 2020
Responsibly scanned tickets and checked backgrounds of the fans to secure a safe and fun racing experience
• Continually used guest relations skills directing fans to various seating, transport, and amusement locations
Stocking Teammate
Nov 2019 - Jan 2020
•Organized, recovered and restocked products to multiple sections of the Store
• Acknowledged for effective use of retail sales skills of restocking, storage, and store preparations
Team Operations Intern
May 2019 - Aug 2019
Provides guest relations via team operations of pre-game organizing and cleaning specific areas
• Interacted with guests while assisting in merchandising and sales of team merchandise
• Sold game tickets and family packages (using the PayPal app and scanner), made sure guests followed the stadium rules
• Managed In-game promotions
Tournament Operations Intern
Jun 2018 - Aug 2018
Effectively contributed to operations assisting in field maintenance (nine fields), transporting umpires and guests, and collaboratively communicating with staff of scheduled tasks
Independently manage the broadcasting booth, game presentations, play-by-play, weather updates, award ceremonies, sponsored message, and teach relay drills to all teams
Education
Sports Business
- Bachelors
Aug 2015 - May 2019
I graduated with a Bachelors in Sports Business from Stetson University in May of 2019.