usman kakar

• Formulated and executed strategies that resulted in a 300% expansion of the internal database, establishing strategic partnerships with key stakeholders, including fuel providers and accessibility advocates. • Utilized user testing and data insights derived from interviews to identify emerging needs and preferences.

• Led a team of GHS associates in providing exceptional customer service through accurate order fulfilment promptly. Trained and mentored team members on communication, problem-solving, and upselling techniques, resulting in 20% increased customer satisfaction. • Establish clear communication channels and protocols, managed inventory levels

• Spearheading and collaborating with a team of 6 to drive the sales of 2000+ sneakers, gaming consoles, and computer parts, generating $350,000+ in revenue with an average profit margin of 35%. • Lead the management and optimization of inventory, ensuring a diverse selection of high-demand products and timely restocking to meet market demands