Andrew Lapin
Functional Consultant | Former NCAA D1 Swimmer & Team Captain | Sports Business & Technology
Baltimore, Maryland USAAbout
Former NCAA D1 swimmer and Team Captain at Towson University. Four-year competitor in the 100 fly and 100/200 back, four-time CAA Conference team member, 2021 CAA Champion, and five-time All-CAA Academic honoree. Interned inside Towson Athletics managing ticketing, marketing, and fundraising. Now a SaaS consultant managing 26 enterprise accounts.
Experience
Functional Consultant
Nov 2023 - Present
SaaS Implementation Consultant managing 26 enterprise client accounts across a Contract Lifecycle Management platform. Lead client onboarding, training, QA testing (Postman, JIRA), and post-deployment support. Build technical documentation to drive product adoption. Use AI tools to optimize workflows and improve team performance.
Marketing & Ticketing Intern
Jun 2022 - Jun 2023
Worked inside a Division I athletics department supporting fan development, ticketing, and revenue operations. Managed patron records on the Archtics platform. Maintained 10+ databases with 100% accuracy, driving a 10% increase in event attendance. Created digital marketing content increasing fan engagement by 20%. Coordinated fundraising events ge
NCAA D1 Swimmer & Team Captain
Aug 2019 - May 2023
Four-year Division I competitor in the 100 butterfly and 100/200 backstroke. Four-time CAA Conference team member, six-time CAA Championship B Finalist, and 2021 CAA Swim & Dive Champion. Elected Team Captain — mentored athletes, led team culture, and liaised between athletes and coaching staff. Five-time All-CAA Academic honoree.
Education
Business Administration
- Marketing
Aug 2023 - May 2023
Marketing concentration with coursework in consumer behavior, digital marketing, market research, and business strategy. NCAA Division I student-athlete maintaining full academic course load year-round. Five-time All-CAA Academic honoree and CAA Commissioner's Academic Award recipient.
