Jake Glatstein

• Assist with Kaw Valley ticket sales for the 2020 season • Implement corporate sponsorship opportunities through research • Brainstorming fan engagement activities

• Developing a relationship over the phone to get alumni back involved with the university • Making cold calls to alumni to ask for donations and retain previous donors through an ask ladder • Achieving fundraising goals of $1,000 while also working to achieve a new goal of $2000

• Resolved various ticketing issues for fans involving mobile ticketing and online purchases • Corresponded with fans to help purchase tickets during the game using the SeatGeek ticketing system • Communicated in person to ensure great fan experience

• Rotated between sales, marketing, and ticket operations department doing various research and activation • Assisted the sales team with researching group sales opportunities to increase brand promotion • Provided help to the marketing team with the setup of marketing tables • Consulted fans over ticketing needs including switching seats and excha

• Assisted team with set up and take down of booths • Ensured fans had a good experience at the game through interaction and relationship building • Promoted brand consistency through customer service by ensuring customer safety

• Set up and take down of booths for fans for the home football games • Planned and executed in game contests for fans to participate involving trivia games and relay races • Collaborated with 15 other volunteers to ensure optimal fan enjoyment