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Jake Glatstein

Hardworking college graduate looking to work for a sports team in sales, marketing , or promotions.
Houston, TX

About

I have worked in multiple sports at different professional levels, mainly working in customer service oriented roles ranging from ticket operations to fan experience.

Experience


Battle Red Stampede

Sep 2020 - Present
• Work with a team to ensure fans have positive experience at Texan games and events• Set up and take down of booths at games and events• Work with the Texans to ensure fan safety to ensure optimal fan experience

Sales and Sponsorship Intern

Jan 2020 - May 2020
• Assist with Kaw Valley ticket sales for the 2020 season • Implement corporate sponsorship opportunities through research • Brainstorming fan engagement activities

Student Development Associate

Aug 2019 - May 2020
• Developing a relationship over the phone to get alumni back involved with the university • Making cold calls to alumni to ask for donations and retain previous donors through an ask ladder • Achieving fundraising goals of $1,000 while also working to achieve a new goal of $2000

Gameday Box Office Associate

Aug 2019 - Oct 2019
• Resolved various ticketing issues for fans involving mobile ticketing and online purchases • Corresponded with fans to help purchase tickets during the game using the SeatGeek ticketing system • Communicated in person to ensure great fan experience

Intern

May 2019 - Aug 2019
• Rotated between sales, marketing, and ticket operations department doing various research and activation • Assisted the sales team with researching group sales opportunities to increase brand promotion • Provided help to the marketing team with the setup of marketing tables • Consulted fans over ticketing needs including switching seats and excha

Fan Experience

Jun 2018 - Aug 2018
• Assisted team with set up and take down of booths • Ensured fans had a good experience at the game through interaction and relationship building • Promoted brand consistency through customer service by ensuring customer safety

Volunteer, marketing and fan experience

Aug 2016 - Dec 2016
• Set up and take down of booths for fans for the home football games • Planned and executed in game contests for fans to participate involving trivia games and relay races • Collaborated with 15 other volunteers to ensure optimal fan enjoyment

Education


Sports Management - Bachelors
Aug 2016 - May 2020

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