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Jake Glatstein

Hardworking college graduate looking to work for a sports team in sales, marketing , or promotions.
Houston, TX

About

I have worked in multiple sports at different professional levels, mainly working in customer service oriented roles ranging from ticket operations to fan experience.

Experience


Sales and Sponsorship Intern

Jan 2020 - May 2020
• Assist with Kaw Valley ticket sales for the 2020 season • Implement corporate sponsorship opportunities through research • Brainstorming fan engagement activities

Student Development Associate

Aug 2019 - May 2020
• Developing a relationship over the phone to get alumni back involved with the university • Making cold calls to alumni to ask for donations and retain previous donors through an ask ladder • Achieving fundraising goals of $1,000 while also working to achieve a new goal of $2000

Gameday Box Office Associate

Aug 2019 - Oct 2019
• Resolved various ticketing issues for fans involving mobile ticketing and online purchases • Corresponded with fans to help purchase tickets during the game using the SeatGeek ticketing system • Communicated in person to ensure great fan experience

Intern

May 2019 - Aug 2019
• Rotated between sales, marketing, and ticket operations department doing various research and activation • Assisted the sales team with researching group sales opportunities to increase brand promotion • Provided help to the marketing team with the setup of marketing tables • Consulted fans over ticketing needs including switching seats and excha

Fan Experience

Jun 2018 - Aug 2018
• Assisted team with set up and take down of booths • Ensured fans had a good experience at the game through interaction and relationship building • Promoted brand consistency through customer service by ensuring customer safety

Volunteer, marketing and fan experience

Aug 2016 - Dec 2016
• Set up and take down of booths for fans for the home football games • Planned and executed in game contests for fans to participate involving trivia games and relay races • Collaborated with 15 other volunteers to ensure optimal fan enjoyment

Education


Sports Management - Bachelors
Aug 2016 - May 2020

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