Andrés Julián Forero Peña
Master in Football Business | Project Management
Bogota, Cundinamarca Department COLAbout
Engineer with post-degree in Project Management and Masters in Football Business. General knowledge in developing strategic plans and designing customer journeys for sports organizations. High leadership, managerial, and teamwork skills in local and remote locations.
Experience
CRM Consultant
Jul 2021 - Aug 2021
Worked on the project “The Next Frontiers of Customer Relationship Management” to develop strategies to improve the customer experience for the members and supporters of the club. The proposal included creating customer journeys and implementing technology solutions to enhance the relationship between the club and the fans.
Internship - Women's Beach Soccer Development
Mar 2021 - Jun 2021
Worked in the research process and documentation to create the strategy for the Beach Soccer women’s game development.• Delivered the strategic plan 2021-2025 for developing women’s Beach Soccer, defining four pillars, 13 objectives, and its KPI’s
