Benjamin Shoop

• Find fans for in-game events and help run the events. • Make sure fans are having fun and answer any questions they might have. • Be the “eyes” for the mascot and make sure he is in position and ready when needed. • Enforce rules and policies made by the organization.

• Find fans for in-game events and help run the events. • Make sure fans are having fun and answer any questions they might have. • Be the “eyes” for the mascot and make sure he is in position and ready when needed. • Enforce rules and policies made by the organization.

• Interacted with and provided exceptional customer service to all fans. • Greeted and assisted fans inside and outside of the stadium with a welcoming attitude. • Provided line management and operations support inside and outside the stadium. • Had a complete understanding of the ballpark and all stadium policies.

● Rolled Soccer Complex. ● Made sure the grounds look presentable. ● Picked up and emptied garbage.

● Run practice, tournaments, and other events the club puts together. ● Set up fundraising, community service, and charity opportunities. ● Make sure we are on track with the budget for that year and years following. ● Plan the trips to nationals, east coasts, and states.

● Ran games for the kids. ● Made sure 16-18 kids are in a safe environment. ● Improvised activities and events. ● Kept parents up to date on what their child did. ● Worked with parents and other counselors to resolve problems and issues.

● Acted as guest relations on game day. ● Assisted fans with games and food. ● Helped with set-up and tear down of the Bills Entertainment Section. ● Directed and informed fans about stadium entry.