John Rader
Hard work beats talent when talent doesn’t work hard
West Chester, Pennsylvania USAAbout
Looking for an opportunity to turn my passion of sports into a career. In the past, I worked in the golf industry and had a few writing gigs on the side. After progressing through the corporate world, I am looking to build a a career I am more enthusiastic about.
Experience
Supervisor Volume Licensing Contracts
Oct 2016 - Present
Manage team of Volume Licensing Coordinators, Associates, Specialists and Consultants who create and maintain the lifecycle of Microsoft agreements, processing approximately $1.4B in customer revenue annually. Evaluate the effectiveness of methods, procedures, systems, techniques and implemented changes as necessary to assure objectives are met.
Lead Licensing Solution Specialist
Nov 2015 - Oct 2016
Team lead supporting Licensing Solutions Specialists with complex scenarios to create the best solution for the customer and the company. Project lead resulting in Microsoft FY16 Gold Operations Excellence. Established Customer Success committee to improve processes throughout the organization. Lead sales trainings and handled escalations.
Licensing Solution Specialist
Dec 2014 - Nov 2015
Processed Microsoft agreements and purchase orders, maintained the volume license database and input incentives earned per transaction. Validated and processed complex Adobe agreements and transactions, maintained Adobe agreements within the volume licensing database. Developed and maintained a level of expertise in Microsoft and Adobe products.
Writer
Aug 2013 - Dec 2014
Wrote several articles for Rant Sports covering the Phillies, winter Olympics and various other topics.
Contributed to Flyers Nation writing player evaluations, game recaps and general opinion pieces.
Event Coordinator and Host
May 2011 - Dec 2014
Assisted production of approximately 40 televised golf specials airing in Philadelphia, Baltimore and D.C. Ensured up to 16 participants and guests are greeted and provided with complete explanation of the show. Monitored show host and participants to ensure schedule was adhered to throughout the day. Coordinated sponsorship signage for each event.
Assistant, Outside Operations
May 2011 - Dec 2014
Managed various large outings and tournaments. Interacted with club members and assisted in managing the pro shop. Supervised staff of 10-15 to properly attend to all member and guest needs. Generated new brochures used to promote various activities and accommodations available.
Education
English - Journalism
- Bachelors
Aug 2008 - May 2013
Earned my Bachelor of Arts degree in English with a minor in Journalism. Was a member of the football team my freshman year. Became very involved in the intramural program and assisted in the hiring of a new director.