Sean Collins
Twenty years of customer service, comprehensive knowledge of baseball and football strategies and statistics, & hospitality experience
Dayton, Ohio USAAbout
I am absolutely passionate about sports. I love discussing, debating, and analyzing players, strategies, and statistics. This is what drove me to pursue a degree in Communications. I believe that my purpose will be found with an opportunity to work with a sports organization in southwest Ohio.
Experience
Branch Sales and Service Representative
Dec 2017 - Present
• Played positive role in branch through excellent communication skills, both verbal and written.
• Maintained position of trust and responsibility by keeping all business confidential.
• Demonstrated in-depth product and services knowledge, while served customers' needs.
• Took initiative for self-development with product knowledge and customer
Bartender
Dec 2017 - Present
• Provided customer service in uplifting and friendly manner exhibiting strong listening skills.
• Prepared drinks and served guests in technically correct, fast and efficient manner.
• Recorded all sales transactions and secure accurate payment.
• Presented menu, answers questions and made suggestions regarding food and service.
General Manager
Jul 2017 - Oct 2017
• Count money and make bank deposits.
• Investigate and resolve complaints regarding food quality, service, or accommodations.
• Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
• Schedule staff hours and assign duties.
• Monitor budgets and payroll records
Bar Manager
Aug 2016 - Jul 2017
• Count money and make bank deposits.
• Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
• Establish standards for personnel performance and customer service.
• Monitor employee and patron activities to ensure liquor regulations are obeyed.
