Trevor Bell

• Utilized Passage Ticketing to build and launch the club’s ticketing system • Corresponded with season ticket holders to resolve issues and to communicate season ticket changes caused by the COVID-19 pandemic • Created the Fort Wayne FC Wikipedia page to provide fans with a resource to learn about the history and current members of the club

• Recruiting volunteers effectively by communicating interpersonally and through social media • Scheduling volunteers into available and requested time slots on a clear and organized spreadsheet • Supervising track events to ensure that volunteers were in the right places at the right time in order to effectively execute their tasks

• Performed ticket sales in a brisk manner to assist as many customers as possible • Communicated with customers in a clear and friendly manner while helping with questions and requests • Consulted with co-workers and supervisors to effectively resolve the problems of customers and the ticketing system