Bryan Fiata

• Engage all guests in a warm and friendly manner • Direct and escort guests to their destinations • Maintain ticket integrity and enforce stadium policies

• Administered facility audits to enhance our safety, guest experience, and cleanliness across all facilities • Evaluated and analyzed our social media presence to ensure accessibility and guest experience • Validated data concerning our revenue streams, facility foot traffic, and types of customers

• Assisted patrons by answering questions and directing them to their seats • Participated in the setup and breakdown of events • Scanned tickets and supervised metal detector access • Maintained cleanliness of the facility