Anthony Wade

• Welcome and assist fans with seating, amenities, and inquiries during Nashville Sounds baseball games. • Provide information on game schedules, promotions, and stadium policies with professionalism and enthusiasm. • Address guest concerns and resolve issues promptly and courteously to ensure a positive experience.

• Confer with management or subordinates to resolve worker problems, complaints, or grievances.• Fostered a positive and inclusive work environment by promoting teamwork, diversity, and a strong company culture, leading to improved employee engagement and retention.

• Demonstrated exceptional customer service skills by providing knowledgeable and friendly assistance to customers inquiring about sports equipment and gear. • Utilized product knowledge to recommend suitable sports equipment, explaining product features and benefits to customers, resulting in increased sales and customer satisfaction.