kimberly rice
Aspiring Sports Industry Professional | Social Media, Broadcasting & Fan Experience | Open to Relocation
Arlington, Texas USAAbout
Business Management student pursuing a career in sports, with hands-on experience in social media strategy and retail management.
Experience
Store Manager
Jan 2021 - Jan 2023
• Managed scheduling, training, and hiring for a team of 20+ employees, enhancing operational efficiency and onboarding processes that boosted employee retention by 15%.
• Boosted car maintenance sales by 25% over six months through targeted marketing campaigns and enhanced customer engagement initiatives.
• Optimized opening and closing operations
Store Manager
Jan 2018 - Jan 2025
• Ranked among the top 25,000 employees nationwide in my first year by driving key initiatives that boosted team performance and enhanced customer satisfaction.
• Managed store opening and closing operations, ensuring efficient procedures and accurate cash handling, which reduced discrepancies and enhanced customer satisfaction.
• Drove both online
Lead Sales Manager
Jun 2017 - Jan 2018
• Monitored and analyzed sales goals using CRM software, leading to a 15% increase in quarterly sales performance through data-driven insights.
• Facilitated new arrivals' transition into their homes by organizing welcome events and providing essential local information, ensuring they felt at ease and supported from day one.
• Increased sales by 25