Bobby Santoro

● Write and publish timely articles covering various New Jersey-based teams at different levels. Both Recaps and Opinions ● Create live media content to promote the teams on different social media platforms. ● Prepare interview questions and conduct athlete interviews before and after games. Participate in podcasts and news segments

● Commentate on various high school sporting events ● Write articles to recap games and events

● Write and publish timely articles covering various New Jersey-based teams at different levels. Both Recaps and Opinions ● Create live media content to promote the teams on different social media platforms. ● Prepare interview questions and conduct athlete interviews before and after games. ● AWARD: JSN Staff Member of the Year 2023

● Leading a team of customer service representatives, overseeing daily operations, providing guidance and support, and ensuring excellent customer satisfaction. ● Resolving complex customer inquiries and complaints in a timely and professional manner, maintaining a high level of customer retention and loyalty. ● Implementing and enhancing customer

● Provided comprehensive client support through handling incoming calls related to payroll inquiries ● Collaborated with clients to develop and implement necessary amendments to their payroll processes ● Facilitated and conducted training for Year-End procedures, ensuring smooth transitions for clients ● Contributed to the company's Covid relief ef

● Solicited quotes from vendors to optimize the procurement process ● Monitored and managed purchase orders, ensuring prompt delivery of goods ● Registered new vendors efficiently and accurately in the operating system ● Maintained comprehensive records by filing and organizing previous purchase orders