David M. Rossi

• Team supervisor and quad leader for all USC Trojans and Los Angeles Rams home football games.• Ensuring that proper procedures for such issues as tickets, seating, and concessions as well as our ADA policies are enforced to ensure our guests have a wonderful experience.

• Guest Relations & Customer Service duties resolving security and fans issues at turn styles and throughout the stadium during Dodgers home games. • Managing large team of security, off duty law enforcement officers and stadium ushers to ensure that fans have a safe and memorable game experience. • Ensuring that proper Dodgers policies such as fan

• Respond to incoming customer complaints via telephone and email. • Game day customer service duty resolving tickets, guest and stadium issues.

• Servicing renewal contracts, season seat sales and 2-for-2 special promotional sales. • Servicing 6, 10, 15 and 20-game special event package. • Selling and servicing the Dodgers club seats and Stadium Club memberships on the stadium club Level

Season seats, Group ticket sales & Flex-book sales. Outside Sales - Sales presentation to local youth organization such as the YMCA, PALS, and Boy Scouts & Girl Scouts of America.