Kaiden Malpasso
Ithaca College School of Business Graduate
Ithaca, New York USAAbout
Ithaca College School of Business Class of 2025. Pursuing a career in the sports industry!
Experience
Athletic Ticketing & Game Staff
Feb 2025 - May 2025
- Staffed ticket scanner during athletic events
- Oversaw crowd management to ensure spectator safety
- Parking lot management before athletic events
Baseball Operations Intern
Jun 2024 - Aug 2024
- Verified team and player data using NSID and LeagueApps platforms
- Prepared facilities and supported game-day logistics to maintain schedule, flow, and compliance
- Provided live announcements and on-site coordination during weekend tournament events
Hospitality and Event Services
Feb 2024 - Feb 2024
NFL House - Super Bowl LVIII
• Partnered with NFL stakeholders to deliver exceptional hospitality experience for VIP guests
• Handled guest and vendor access through credential verification systems
Stadium Fan Services
Feb 2024 - Feb 2024
Allegiant Stadium - Super Bowl LVIII
• Directed guest navigation and elevated fan engagement during game-day events
• Reinforced NFL safety protocols alongside stadium and event personnel
Operations Intern
Sep 2023 - Sep 2024
- Coordinated on-site field logistics for regional and national baseball tournaments
- Led championship ceremonies, including awards presentation and team engagement
- Managed merchandise and equipment inventory to streamline event setup and sales
Ticket Operations Intern
May 2023 - Aug 2023
- Processed payments and managed ticket distribution/access passes using the ProVenue system
- Sold ticket sales for major events, including NASCAR, IMSA, HSR, and Wine Festivals
- Provided in-person and online support for customer ticketing and account issues
Event & Facilities Assistant
Mar 2023 - Mar 2023
- Adapted venue layouts for basketball and fencing events, ensuring NCAA compliance- Monitored secure areas by checking credentials at facility access points and on the floor- Operated scoring and instant replay system in support of official competitions
Cuse Crew Member
Oct 2022 - Sep 2023
-Game day marketing at football, men's basketball and women's basketball games
-Coordinated halftime events and promotions during game
-Responsible for pregame activities in Quad
-Took pictures for social media
Education
Business Administration
- Bachelors
Aug 2022 - May 2025
- Concentration in Sport Management
- Sport Sales Club
- Sport Management Association Club
- Fall 2024 Deans List
- Spring 2025 Deans List
