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Amy Nguyen

A creative looking for a new opportunity in the Bay Area!
Santa Clara, CA

About

I'm a creative who focuses on marketing communications and community management. I hope to create visual designs and work on campaigns for your organization!

Experience


Project Manager

May 2017 - Nov 2019
Lead daily operations and sales: conceptualize and implement an array of digital products, goods, services and new features for Gaia Online social networking, forums, gaming, and a virtual world website Own and drive the strategy for Gaia. Identify opportunities, write, refine requirements, and define the product strategy and feature roadmap.

Marketing and Community Management Specialist

May 2017 - Nov 2019
Supporting Gaia employee communications, coordinating and working as a liaison between the community and Gaia; providing customer-centric focus and support. Community Management responsibilities include collecting data & feedback; Community outreach onsite and via various social media channels.

Graphic Designer

May 2017 - Nov 2019
Support teams on various projects across a range of web/graphic designs & creative needs. Includes launching exciting new products, designing marketing collateral; composing infographics and design ad-hoc graphics. Visual and web design focus. My primary focus was on creating visual graphics to accompany monetization-related campaigns.

Community Assistant, Student Housing

Aug 2015 - May 2016
Acted as a liaison between 350 residents and the housing department, providing excellent customer service at the 24-hour front desk for the university dormitory. Assessed, reported, and responded to crisis situations, wellness concerns, and facility emergencies. Executed administrative role by assisting residential and guest relations.

Youth Counselor, Designer, Program Planning Intern

Aug 2014 - Present
Part of a team to facilitate an annual summer camp meant for teens to develop leadership skills and the ability to build communities. Design & Brand Strategy. Provides on-going assistance to re-shape the image and brand of our program Aids in the recruiting and selection process for new staff members;

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