Mateusz Śrutwa
Experienced Senior Operations Specialist with strong attention to detail, excellent communication skills, and extensive knowledge of the sports
Świętochłowice, Silesian Voivodeship POLAbout
I am a passionate sports enthusiast, following football on a daily basis as well as tennis, volleyball, Formula 1, and winter sports. My connection with sport also comes from personal experience, I trained football during my school years, which helped shape my long-standing interest and understanding of competitive sport.
Experience
Senior Operations Specialist
Feb 2024 - Dec 2025
Expertise in change management, operational process optimization, and employee onboarding
and training. Skilled in workflow improvement, process mapping. Effective in making decisions under pressure, mentoring teams, and collaborating with international teams to ensure operational efficiency and high customer service standards.
Operations Specialist
Sep 2022 - Feb 2024
Expertise in change management, operational process optimization, and employee onboarding
and training. Skilled in workflow improvement, process mapping. Effective in making decisions under pressure, mentoring teams, and collaborating with international teams to ensure operational efficiency and high customer service standards.
Specialist Supervisor
Jun 2022 - Aug 2022
Monitored and verified official data collected by Data Collectors and also provided technical and operational support during multiple sports events.
Analyst & Research Specialist
Jan 2022 - Jun 2023
I was responsible for analyzing matches by breaking down every on-field action. The role required working under significant time pressure, ensuring that events were identified, classified as quickly and accurately as possible. This experience strengthened my analytical thinking, attention to detail, and ability to make fast and accurate decisions.
LIGEN.analytics
Aug 2021 - Dec 2021
I was responsible for analyzing matches by breaking down every on-field action. The role required working under significant time pressure, ensuring that events were identified, classified as quickly and accurately as possible. This experience strengthened my analytical thinking, attention to detail, and ability to make fast and accurate decisions.
Education
Management of Sports and Tourism Organizations
- Master's
Oct 2019 - Jul 2021