Megan Byrd

Match with non-profits based on technical skill set and organization needs. Following initial meetings with non-profit client, perform a variety of tasks including updating and managing websites, developing documentation and providing technical support based on analysis of needs. Skills Employed HTML, CSS, JavaScript, various website development

Completely digitize operations via Customer Relationship Management (CRM) software, document detailed guides, manuals and best practices for utilization. Implement MindBody software for member check-in (via iPad) and facility booking (via mobile app) to improve member experience. Create and analyze reports.

Utilize AirTable, Facebook Business Suite, Wix Store and other technologies to manage clients, content creation and coaching services. Develop program curriculum and all related documents to support program objectives. Create and distribute detailed instructions for utilizing supplementary learning platforms to clients. Document all business ops.

Created operations manual to highlight facility policies & procedures and provide clear guidelines, instructions and expectations for management of facility. Managed operations of fitness center and documented training instructions for components of role to ensure consistent experience for staff and members.