Zac Poutier

● Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees. ● Communicated customer issues with operations team and resolved problems and complaints. ● Worked with sales team to help meet daily and quarterly goals. ● Ensured that health and safety regulations are followed.

● Planned and implemented diversified strength and conditioning programs based on determined needs for tennis and track & field athletes. ● Directed performance testing and analyzed athlete progression. ● Instructed athletes on injury prevention and assisted with rehabilitation programs. ● Developed systems for tracking athlete attendance and athle

● Educated patients on movement patterns and proper technique for exercises. ● Helped treat patients by applying heat packs, ice packs, measuring mobility and performing prescribed exercises. ● Maintained a safe and clean environment by sterilizing equipment and treatment areas. ● Documented patient progress and responses to treatment.

● Collaborated with branch staff to ensure excellence in service to daily members and program participants. ● Directed staff audits and directed staff development trainings. ● Monitored daily pool operations to meet all state, local and YMCA health and safety regulations. ● Operated pool equipment and maintained program area and equipment in an ord