Aaron Brooks
An aspiring, detail-oriented MBA student, seeking opportunities in the Marketing, Operations, or Relations Department.
Fort Washington, Maryland USAAbout
After years of being a baseball and basketball athlete, I have now decided to switch into the business world of sports. I have experience in the areas of operations, events, marketing, esports, and on-field coaching. I have effective people and leadership skills, with a very keen sense of detail. I hope to be a valuable asset to an organization.
Experience
Customer Experience Intern
May 2020 - Aug 2020
This role involved communication tools such as Salesforce and Mitel to effectively respond to the problems of up to 100 customers a day. I also used the LeageApps software to coordinate and maintain the data of more than 3,000 accounts from customers on behalf of our partners from the New York Yankees, Boston Red Sox, and more.
Game Day Marketing Staff
Oct 2019 - Mar 2020
I assisted in the operation of the Leidos Gaming Wall and other E-Sport related marketing activities during Washington Wizards and Capitals games. I also addressed the problems and concerns of those attending Capitol One Arena, which had an average turnout of up to 20,000 people.
Vice President of Events
Aug 2019 - May 2020
I managed operations, including the booking and promotion of more than 8 professional networking sport events in a given semester. Using various social media engagements, my team was able Ito build brand awareness, which led to a 5% increase in event turnout.
Culture, Diversity, Inclusion Intern
Jun 2019 - Aug 2019
I maintained and facilitated consolidation data of up to 2,000 query entries through excel to track and analyze diversity metrics and trends. Also conducted research to give a 1 hour presentation to top executives about future workforce trends and used critical thinking to provide strategies and resources needed to address this trend.
Logistics Coordinator
Mar 2019 - Oct 2019
Performed all logistical operations for the American Marketing Association during the American Marketing Conference, which saw a turnout of up to 80 people
Fulfilled operation obligations, including communication with attendees and guest speakers, vendor coordination, schedule creation, and budget administration.
Head Baseball Coach
Aug 2017 - Aug 2018
I analyzed core strengths and weaknesses of young baseball players and used strategic planning to organize team activities that would optimize performance based on such results. I also served as a mentor to young athletes by teaching valuable lessons in dedication and commitment.
Event Operations Volunteer
Aug 2011 - Aug 2014
I served as point of contact for up to 10 vendors to assist in the execution of up to 50 healthcare events. I also supported the operations team by assisting with venue set up and tear down.
