Caroline Merena

• Manages operational aspects key to firm’s success including, invoicing, program operations, special projects, internal and external events. • Member of lead team driving and supporting revenue for boutique leadership coaching firm. • Built productive working relationships with stakeholders at all levels. Facilitates positive customer relationship

• Performed patient and customer outreach in a professional and engaging way that drove repeat business for several health care providers and trainers. • Director of company payroll ensuring accurate and timely compensation for employees. • Coached runners of all abilities and backgrounds. Several Boston qualifiers and PRs obtained by my athletes.

•Consistently increased sales of run specialty merchandise. • Responsible for merchandising and appearance of multiple store locations and special events. • Assessed, processed, and maintained inventory to optimize product turnover.