Jeff Credidio
Client Relations & Business Professional Transitioning to Sports Industry
Los Angeles, California USAAbout
I've always had a love for sports. I played competitive sports through high school, learning valuable life lessons along the way. Since then, I've continued to play recreationally, and am also a huge fan of my local LA teams. Professionally, I worked an internship at a youth sports camp organization and took a Sports Management course in college.
Experience
Admissions Recruitment Specialist
Jan 2025 - Present
• Currently working part-time for my previous company to help support their admissions efforts while I'm transitioning to the sports industry full-time
Admissions Coordinator
Jan 2021 - Sep 2024
• Advised and corresponded daily with prospective applicants, new admits, current students, and alumni, offering high-touch and individualized support
• Recruited qualified applicants by promoting our program and networking at numerous conventions and fairs
*Please see resume for more (character limit).
Campus Coordinator
Sep 2019 - Jun 2020
• Managed logistics for campus operations -- including transportation, food & meals, technology, and security • Headed purchasing and procurement; maximized the quality of the program while at the same time minimizing costs • Assisted in the coordination, planning, and execution of all campus activities and events
Quality Assurance Analyst
Jul 2018 - Mar 2019
• Oversaw QA projects from start to finish, ensuring customers received the highest level of quality from our service
• Performed audits, wrote compliance reports, and maintained records for hundreds of accounts
• Trained and educated other departments and teams about the company's quality standards
Customer Support Analyst
Aug 2017 - Jul 2018
• "Top Support Analyst" for Q4 2017; led to being chosen as a Peer Mentor and Ambassador for new hires
• Assisted hundreds of customers per month, resolving their concerns in a timely, professional, and courteous
manner; always demonstrated authentic & effective customer service skills
• Diagnosed and solved a multitude of problems
*See resume
Enterprise Sales Representative
Jun 2015 - Jan 2016
• Presented and demonstrated multiple BlackBerry software products to customers
• Created and submitted proposals and purchase orders for clients and business partners
• Closed multiple enterprise software deals from start to finish
Regional Director (Internship)
Jun 2014 - Sep 2014
• Directed and oversaw all coaches and camps throughout 6 cities in Alameda county
• Sourced candidates and developed a recruitment database to be used by human resources
• Managed inventory and distributed equipment at Skyhawks regional equipment office
Lead Events Assistant
Jun 2012 - May 2015
• Promoted to Team Lead for demonstrating diligence and strong leadership, overseeing 10 co-workers
• Arranged and assembled over 500 events including conferences, concerts, distinguished guest speakers, and large catered dinners
Education
Political Economy
- Bachelor's
Aug 2011 - May 2015
A graduate of UC Berkeley, I earned a B.A. in Political Economy with a concentration in International Trade & Policy.
During my time there, I took a Sports Management class offered by the business school. I was also a student season ticket holder each year for football and basketball.