Taylor Roane

Curate an online presence of company’s brand to engage with clients and strengthen customer relationships using LinkedIn, Facebook, and company website. Evaluate digital and marketing trends to understand competitive environments and assess current strategies. Manage day-to-day operations of the agency.

Increased longevity of client accounts by providing individualized customer service and developing relationships. Managed team of five employees, overseeing hiring, training, and professional growth of employees. Contributed to annual revenue of $500,000 by selling products and services and development of new accounts. Executed B2B and DTC

Served customers in a friendly, efficient manner following outlined steps of service. Reported directly to the Senior Vice President of Operations.

Worked alongside the apparel team to boost sales by enhancing product presentations and advertising collateral. Trained and developed new sales team associates in products, selling techniques and company procedures. Played role in creating an inclusive and positive working environment.

Assisted Founder/CEO with various marketing projects that would engage new leads and potential customers. Created informative and entertaining posts for company’s Twitter, Facebook, and Instagram pages.

Worked alongside with DC Public Schools Athletic Directors with sporting events execution and venue set up and tear down. Events worked include: Cross Country, Track and Field, Football, Cheerleading, Volleyball, Tennis, Swimming, Wrestling, Soccer, and Basketball clinics and championships.

Learned project management skills by being accepted into and graduating from PRIME Academy. Utilized task management skills across multiple departments to develop presentations for our clients. Met deadlines. Attention to details. Collaborated with other teams to assist with their projects. Valued a ‘grow together’ work environment.