2019 Internship - Ticket Sales

  Northeast Region School
  Northeast Region
  Sports Internship
  Posted/Updated: 07/01/19



Job Summary

Job Purpose: 
  • The Ticket Operations Intern will work closely with the Ticket Operations staff in the selling, printing, mailing, and execution of ticket offers and promotions through the ticketing system. 
 
Duties & Responsibilities:

  • Assist in the processing, printing and distribution of season, group and single match tickets.

  • Process ticket exchanges.

  • Service and interact with customers on a regular basis to help resolve ticketing questions and concerns.

  • Support seasonal ticket seller staff.

  • Utilize automated ticketing system to process ticket requests.

  • Provide customer service support on match days at box office ticket windows.

  • Assist with administrative tasks for the department 

  • Help match day preparation of box office.

  • Assist with front desk operations and the team store on a rotational basis.

  • Other duties and responsibilities as deemed necessary by the Club.

 
Desired Qualifications:

  • Experience processing and handling of cash and/or other payment methods.

  • Prior experience in customer service/retail environment.

  • Excellent verbal and written communication skills.

  • Strong attention to detail and the ability to learn quickly in a fast-paced environment.

  • Computer proficient in Microsoft Office (Word, Excel, Outlook) and internet applications.

  • Computerized ticketing experience, specifically Tickets.com preferred.

 
Requirements:

  • Enrolled in an undergraduate or graduate program and eligible for college credit.

  • Ability to work nights, weekends and holidays on an as-needed basis as well as for all match days during internship.

 


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