Ticket Services Representative

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 


The Arizona Diamondbacks are now hiring part time Ticket Service Representatives.  This is a part-time, seasonal position. Shifts are available Monday thru Sunday at various times between 9:00am and 11:00pm.  


Responsibilities include but are not limited to: 
• Sell individual tickets to the general public using Ticketmaster Host and Archtics ticketing systems. 
• Provide customer assistance regarding ticketing issues at satellite positions throughout the ballpark including outdoor plaza areas. 
• Process payments, balance cash receipts and tickets at the end of each shift. 
• Provide information regarding schedules, various pricing and seating arrangements. 
• Explains box office policies, answers questions and resolves routine problems regarding ticket sales. 
• Demonstrates continuous effort to upsell customers, decrease turnaround times and streamline work processes. 
• Perform general office duties as required. 

Qualifications include: 
• Availability to work a flexible schedule with the ability to work days, nights and weekends. 
• Must possess a friendly and outgoing demeanor with strong communication skills. 
• Proficient computer and phone skills. 
• Must possess a professional appearance, complying with company grooming standards. 
• Administrative office skills required.    
• Prior retail sales experience preferred. 
• Bi-lingual/Spanish speakers preferred.