Field Operations Manager

What You'll Do:

STATS is looking for a Field Operations Manager to lead a team of SportVU Field Operators throughout Europe.  In this role you'll be responsible for the installation and maintenance of equipment and associated software at stadia and facilities.  In this position, you'll plan the equipment inventory and schedule personnel on site-visits and installations.

• Plan and coordinate the use of video equipment and associated hardware and software to ensure production operates smoothly and on-schedule
• Provide encouragement to team members, including communicating team goals and identifying areas for new training or skill checks
• Assist management with hiring processes and new team member training
• Answer team member questions, help with team member problems, and oversee team member work for quality and guideline compliance
• Communicate deadlines and sales goals to team members
• Develop strategies to promote team member adherence to company regulations and performance goals
• Conduct team meetings to update members on best practices and continuing expectations

What You'll Need:

• Educated to degree level or equivalent
• Strong, analytical, communication, and planning skills
• Ability to work well with others in a team atmosphere
• Ability to produce error-free work under tight deadlines/live environment
• People management and planning experience
• Hands-on approach to problems and meeting customer expectations
• A technical bent resulting in a familiarity with delivery protocols, and streaming video
• A positive mind-set and willing to take initiative and problem-solve
• Experience with video equipment and streaming an advantage
• Team Leader experience in another industry is beneficial; full training will be provided

Who We Are:

Our values at STATS mimic those of foundationally great team franchises.  We have ambition to win through effort, creativity, team-work and positive energy.  Specifically, we look for candidates that embody the following:  Be All-In, Put the Fan at the Center, Get Stuff Done, It’s Your Team, Make an Impact, and Fearless Integrity.  We look for candidates that crave responsibility, accountability and want to have fun working in a collaborative GSD environment.

• Put Fan at the Center: You enjoy working with customers and have the strong communication skills to make those interactions a success.
• It’s Your Team: You embrace others' ideas (even if they conflict with your own) for the sake of the company and customer. You are a collaborator, and relationship builder. 
• Get Stuff Done: You are a driven and your can-do attitude inspires others to elevate their performance in a fast-moving environment.
• Make an Impact: You thrive in a fast-paced, changing environment and you’re excited by the chance to play a large role.
• Be All-In: You must be passionate about what you do and about our customers' success.
• Fearless Integrity: You are self-motivated and capable of holding both yourself and other accountable to deliver on multiple tasks.

STATS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability or genetics.