Premium Greeter/Hostess

  MLB Franchise
  Southeast Region
  Sports Services
  Posted/Updated: 05/24/19



Job Summary

 Essential Functions: 

  • Serve as frontline and highly-visible information resource for all guests entering the Park, including detailed knowledge of the ballpark and all of its amenities and features.
  • Greet guests upon arrival and bid guests a fond farewell from their post during departure.
  • Answer directional questions to help guests find the most convenient route to their seats or other areas of the ballpark.
  • Rotate seating between different stations to ensure even workloads for wait staff.
  • Learn food and beverage menu.
  • Thorough product knowledge of retail merchandise 
  • Maintain a neat, organized front-of-house environment.
  • Control access to The Club - check tickets for all guests attempting to access this area in a friendly and non-confrontational manner, including polite explanation for guests who do not have access to a particular area.

Qualifications & Requirements: 

  • Must have the ability to function under the stress of heavy crowds and mediate situations and resolve potential issues involving Guests.
  • Must be able to stay in one stationary position for long periods of time
  • Must be reliable, able to work flexible hours including evenings, games, weekends and/or holidays.
  • Must be a self-starter and have the ability to work independently as well as within a team.
  • Candidates must have stellar communication and interpersonal skills as well as a positive, energetic personality. The ability to learn quickly and adapt to the situation is essential.

Suggested Education & Experience Guidelines: 

  • High school diploma or GED required, seeking college degree preferred. 
  • Fluently bilingual in English/Spanish is a plus. 


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