FAN SERVICES INTERN

This position has been filled - Job#: 453376899

Job Summary

Internship Summary:This full time, 10-month, paid internship will include responsibilities such as assisting in the development and execution of Season Ticket Member initiatives including Training Camp, Insider Series, Game Day Events and various other activations.  
 

Position Responsibilities:
 

• Assist with planning and execution of all Season Ticket Member events including events at NFL Team games, Training Camp, Insider Series, and Signing Day 
• Assist with preparation, management, reporting of Fan Ambassador and Fan Recovery program for all NFL Team game days
• Oversee tracking of all Season Ticket Member initiatives through SalesForce CRM database
• Keep inventory of all Season Ticket Member giveaways
• Assist with season ticket payments and relocation requests
• Assist in training and management of academic interns and game day staff
• Support the planning and execution of Game Day Staff trainings, Game Day Staff Draft Day, Game Day Staff Appreciation Day and Game Day Staff Post Season Party
• Assist with the lost and found program, including logging, returning and donating items
• Assist in the response of fan suggestions, questions, concerns or comments via phone and email
• Assist with organizing and enhancing guest services booths and designated driver initiatives 
• Assist with Ticket and Fan Services operations by working all Season Ticket Member events, possible Game Day Staff events as well as all other major events at Financial Field as directed by your supervisor 

Qualifications:
 

• Recent Graduate, professional appearance, and strong work ethic required
• Ability to prioritize multiple projects
• Ability to maintain confidentiality of all business matters
• Excellent verbal, written, and interpersonal communication skills required, with excellent organizational, planning abilities
• Should have strong interest or background in Customer Service and Operations
• Preferably has previous Ticket Office or Ticketing System experience