IT Service Desk Internship- Summer 2019

  Southeastern Basketball Franchise
  Southeast Region
  Sports Internship
  Posted/Updated: 03/18/19



Job Summary

 

The position entails the task of handing the various issues related to desktop hardware and software.

 

Duties

  • Delivering top notch help desk support and assistance with Ticketmaster technology
  • Proficiently repairing of hardware as needed to minimize help desk incidents
  • Repairing and maintaining of laser printers
  • Follow and contribute to improve documentation for procedural IT service desk task
  • Organizing, tracking and maintaining of stock for hardware systems
  • Monitoring and remediating of software updates
  • Preventative measures implementation
  • Other related tasks

Qualifications

  • Must be familiar with Microsoft Directory Services, Active Directory, DNS, Windows
  • MS office 365 applications

 

 

 



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