Event Manager

  Central Arena
  Central Region
  Posted/Updated: 05/17/19

Job Summary

Job Description
  • Manage all assigned events at the Arena from conception through completion and thereafter.
  • Provide outstanding customer service both externally and internally with creativity and consistency.
  • Ability to multitask and prioritize are essential.
  • This role oversees details such as:
  1. Décor
  2. Catering
  3. Entertainment
  4. Transportation
  5. Location
  6. Invitee list
  7. Special guests
  8. Equipment
  9. Promotional material

Essential Duties

  • Review technical riders, pre-event information and discuss production requests and requirements pertinent organizations involved.
  • Acquire all relevant information pertaining to assigned events for the success of eachevent.
  • Organize and manage pre-event meetings and ensure attendance of all relevant staff.
  • Develop and distribute event resumes and/or information sheets in a timely manner to all departments and relevant staff.
  • Compile, present and review event information in weekly staff meetings and all relevant pre-event meetings.
  • Conduct post-event briefings for continual improvement to benefit future events.
  • Develop event files to retain all event information for future events and for other staff review.
  • Prepare budget and cost control measures for assigned events.
  • Provide estimates and forecasting information for assigned events to finance department and ensure event reporting is accurate.
  • Attend and lead event settlements working with finance in all aspects of the event settlement process.
  • Develop proper CAD drawings for all assigned events and all areas of use.
  • Work in conjunction with the ticketing department.
  • Anticipate production, logistical and operation problems.
  • Identify appropriate solutions and project consequences of proposed actions.
  • Implement recommendations in support of organizational objectives.
  • Oversee event personnel and report any important positive or negative feedback to relevant department managers.
  • Establish and maintain effective working relationships with clients, co-workers, part-time staff, contractors, patrons as well as public and municipal officials.
  • Assist in developing department specific rules and regulations, standard operating procedures, and training manuals.
  • Assist in the review and determination of best practices for event load-in/set-up, maximum capacity with various configurations and load-out/tear down.
  • Assist in cost estimates for events of various size and type.
  • Assist in selection of event related FF&E.
  • Learn and review all areas inside and outside the arena with special emphasis on those with event specific use and purpose.
  • Assist in bid and/or sales process for new events.
  • Complete all duties as assigned, on a timely basis, and with a high degree of professionalism.

Preferred Qualifications

  • Bachelor’s degree, preferred area of study in Event Production or Sports/Entertainment Management and/or equivalent work experience.
  • 5+ years’ experience in event management, production preferably in concerts, sporting events and game management is desired.
  • Course work in Trained Crowd Manager is desired.
  • Demonstrate knowledge in event production, including all technical requirements for the types of events at the facility.
  • Demonstrate ability to carry out tasks in a reliable, productive and expedient manner and be able to adhere to strict deadlines.
  • Knowledge of highly technical Audio Visual and other Electronic Systems specific to the Event Industry.
  • Ability to read, understand and implement artists riders.
  • Knowledge of fire and public safety regulations.
  • Working knowledge of standard trade tools and equipment.
  • Must be able to operate under extreme deadlines and within budgets.
  • Ability to handle highly sensitive and confidential information.
  • Keyboarding skills and computer proficiency with software knowledge.
  • Proficient in Computer Aided Drafting (CAD) programs.
  • Excellent  communication skills.
  • Demonstrate ability to prioritize tasks in a fast paced environment.
  • Ability to be exposed to adverse weather conditions when required to work outside.
  • Ability to be on your feet for long periods of time.
  • Ability to work nights, weekends and holidays as business is called for.
  • Self-motivated with strong client relations.
  • Ability to work independently and in a team environment.
  • Superior customer service experience.
  • Ability to develop effective working relationships with internal and external parties.
  • Understand and work from general instructions, specifications, sketches.
  • Ability to read and comprehend blueprints, drawings, construction submittals and specifications.

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