Ice Squad

  NHL Franchise
  Northeast Region
  Sports Services
  Posted/Updated: 07/12/19

Job Summary

Job Overview
  • Ice Squad is an energetic, positive and outgoing rally team who use their personality and performance skills to enhance the fan experience.
  • Serve as ambassadors at all home games, play an active role in all in-game entertainment, and interact with fans of all ages.
  • Serve as a member of the Game Night Staff during home games.
  • Assist in the execution of all in-game promotions.
  • Perform short dance & cheer routines from the stands and on the concourse on game nights.
  • Maintain a high level of enthusiasm and entertainment through various concourse games, activities, stations, and promotions.
  • Be a working member of the in game, entertainment and fan experience.
  • Assist with the set up and breakdown of all concourse activities.
  • Entertain and engage fans with high energy.
  • Assist in the coordination of in-game elements with a focus on fan interactivity during pre-game, stoppages, and intermissions.
  • Act as a positive representative for the organization in and out of the arena during all games and various community events.
  • Assist with ancillary events in and out of the arena when necessary.
  • Participate in community events and public appearances.
  • Perform all other duties and responsibilities as assigned.


  • Must be 18 years or older.
  • Attendance at home games, which include nights, weekends, and holidays.
  • Attendance at scheduled outside appearances (pep rallies, viewing parties, community events, etc.).
  • Positive, energetic, and outgoing self-starters who demand nothing less than the best.
  • Interest in gaining experience in the event presentation of professional sports.
  • Excellent social skills with an ability to interact professionally with people at all levels within an organization.
  • Ability to keep up in a fast-paced environment and constantly move about the facility to execute in-game promotions.
  • Committed to providing superior customer service and supporting the team.
  • Knowledge of hockey including an appreciation of the fan experience.
  • Teamwork oriented
  • Possess a passion for sports and entertainment.
  • **Highly preferred dancing skills, tumbling skills, and/or performance skills but is not required.

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